I was SO happy to hear that Firestone was going to "make good" on TOTALLY CHEESY repairs that they charged my younger brother to the tune of nearly ONE THOUSAND DOLLARS to service. I purchased the car from him and found GROSSLY poor work! You BREAK the oil filter housing and smear epoxy glue on it to fix it???... NO YOU DON'T!!....they seemed SO caring when I called them on it and showed it to them......said they would make it right.....
....I'm riding my bicycle 20 miles early tomorrow to see what has and what hasn't happened, to pick up the car....I'm feeling MASSIVE LIES.....FAAAK, they don't EVEN know that I'm a totally professional "wrench" (wrench = mechanic = gear-head).....I've wrenched since I was like 4 years old and wrenched exclusively on Mercedes Benz all thru high school and college...supported my drag racing and jet skiing addictions...By day, I conduct engine R&D and design and build engines from scratch.....I'm the most wrenching wrench you could ever imagine going into a place like Firestone....Not guilty yet, but I'm hugely suspicious....:(:(:(
The dude told me that the engine mounts were bad and THAT caused their oil pan gasket to leak? (it didn't no way)...He UP-SOLD the opportunity and told me he could install new mounts for $950....he called me while my younger brother was at my house (bro got to hear him try to 'up-sell' me, Not JUST NO!!)....Unreal!!.....gotta go to sleep, I got's pedaling to do!!...:):):)
They've told me some unbelievable stories since last Friday...I think they're lying and are incompetent...I'll thunder in there on the bike at 7 am....
I really feel sorry for so many people who are at the mercy of "car care professionals"....people get TAKEN!! ALL the time!!.....Wish me luck in not going BERSERK on these guys tomorrow morning!....Chanting "be calm, be calm, be calm"
Faak, I wish I had someone to video this for upload to YouTube!! Sh*t Hits the Fan....;)
Monday, August 4, 2008
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4 comments:
I have absolutely no idea what you are talking about (lots of car parts I've never heard of, makes me dizzy and blurry-eyed), but AMEN to the rant! Good to get that stuff off your chest! Since I'm about as non-wrenchy as you can get, I always have to take my car in somewhere to be fixed. I'm always afraid I'm going to get screwed over.
OK, I give up! I'll fix it myself. I rode the bike down there and again have squishy socks, caught the rain about halfway there....
Apparently, my expectations of customer satisfaction are unreasonable. Hmm. I'll take care of it.
And yes Carolyn, you're at the mercy of the repair shop! It's all about tapping your credit card! "Up-sell, up-sell, up-sell"...people who don't know about cars are terribly vulnerable...
these people are TRAINED to screw you. much better to find a one-off neighborhood mechanic thru recommendations.i have never had luck with any auto service chain.
i am glad to see that at least one will have to deal with EL EV.
Hey it's Coitus! What's up Curt?
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